Last updated: January 2026
Thank you for shopping with Apsara Book Stall.
We value our customers and aim to provide the best quality products and service. Please read our Return & Refund Policy carefully.
1. Returns
We accept returns only under the following conditions:
The product received is damaged, defective, or incorrect
The issue is reported within 48 hours of delivery
The product is unused and in original condition
Books once opened or used cannot be returned, unless they are damaged or incorrect.
2. Non-Returnable Items
The following items are not eligible for return:
Books damaged due to misuse
Products returned after the allowed return period
Items without original packaging
Digital products or downloadable content (if applicable)
3. Refunds
Once we receive and inspect the returned item:
Approved refunds will be processed within 5–7 business days
Refunds will be issued to the original payment method
Shipping charges are non-refundable unless the error was from our side
4. Replacement Policy
Instead of a refund, we may offer:
Replacement of the same product, subject to availability
Replacement requests must be made within 48 hours of delivery.
5. Cancellation Policy
Orders can be cancelled only if:
The order has not yet been shipped
Once shipped, the order cannot be cancelled.
6. How to Request a Return or Refund
To initiate a return or refund, please contact us with:
Order ID
Reason for return
Clear images (in case of damage/defect)
Email: apsarabookstall1962@gmail.com
7. Shipping Responsibility
Customers are responsible for return shipping costs unless the mistake is from our side
We recommend using a trackable shipping service
8. Late or Missing Refunds
If you haven’t received your refund:
Check your bank account
Contact your payment provider
If the issue persists, contact us
9. Changes to This Policy
We reserve the right to modify this Return & Refund Policy at any time.
Changes will be updated on this page.
10. Contact Us
For any questions regarding returns or refunds, contact us at:
Apsara Book Stall
Email: apsarabookstall1962@gmail.com
Website: https://apsarabookstall.in